You are permitted to link multiple devices to a single account, with the limit on devices determined by the selected subscription plan. Important points to consider about this feature are:

• Accounts can be accessed on various platforms, no matter the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The supported number of devices differs according to the subscription plan, potentially allowing an infinite number of devices per account.
• Users will receive notifications if the number of connected devices exceeds the plan's limit, prompting them to disconnect excess devices upon logging in.
• Each device can be associated with a maximum of two accounts, whether it is a computer or a mobile device.

Certainly! You have the opportunity to access Astrill VPN for China at no cost indefinitely through the "Daily Check-in" feature. Each day, you receive 15 minutes of complimentary usage time. Furthermore, for every successful referral, you can earn 1 point, which can be exchanged for a 1-day pass. Here are the key details:

• Astrill VPN for China guarantees to provide the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• During the free trial, you are free to utilize our services without any limitations on usage. However, please note that server access is limited to locations included in the free plan.
• You can acquire points by joining our referral program, and later redeem them for various types of plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, please adhere to the following steps:

1. Download the Astrill VPN for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that this free trial's availability may change and could be terminated at any time without prior notification.

Astrill VPN for China prioritizes user privacy, guaranteeing that no logs of activity or connections are maintained. In addition, the VPN service refrains from retaining any data that might be used to monitor the network activities or behaviors of individual users.

You can reach out to us via the following methods:

• Website: http://astrillvpnapp.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach out to us via the following methods:

• Website: http://astrillvpnapp.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode feature in Astrill VPN for China is compatible with web applications such as Telegram, WhatsApp, and Gmail, which use HTTPS. This feature can adjust the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the application versions might utilize different ports.

To guarantee access, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here’s how to modify the proxy settings for the LINE app:
  
  

• If you try to log in on a new device and surpass the device limit, you will be directed to the "Unbind Device" page, allowing you to remove any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device as you wish.

It's easy to forget usernames or passwords, and we strive to make recovery simple. Here are your options:

• If you can't remember your username, please reach out to us and share a screenshot of your payment record.
• If you've forgotten your password, just utilize the "forgot password" option in the app.

We have observed that some users have difficulty selecting a server after choosing a region.

To streamline the process, we now only show regions. Heibao will automatically connect you to the best performing server within your selected region. Here are the details:

• The location menu will solely show regions, but each region includes hundreds of servers. When you choose a region, Heibao automatically connects you to the server that provides the optimal performance according to your network conditions.
• If you're unhappy with the server you're connected to, you can disconnect and reconnect to the same region to be connected to a different server.
• You can repeat this process until you discover a server that suits your needs.

Common reasons for network problems include:

• Slow local internet speeds (when not using a VPN)
• High user demand at specific VPN server locations

To address these problems, you might consider trying the following solutions:

• Verify your local internet speed by temporarily turning off the VPN
• Experiment with different network connections like WiFi, 4G, or 5G with the VPN disabled to diagnose any connectivity issues. For instance, if your WiFi is inconsistent, switch to a mobile data connection.
• Disable the VPN, select a new server location, and then reconnect
• If you wish to remain connected to the same geographical area, disconnect and reconnect, as this may connect you to a different server within the same region.
• Keep testing until you discover the best server for your needs.

Global Mode: This option enables VPN for all online activities, which might slow down local websites and applications.

Split Mode: This setting applies VPN solely to websites that are restricted based on geographic location, including Google, YouTube, and Netflix, while allowing access to local networks for Chinese sites.

You can modify the routing mode in the App Settings.

If you experience issues accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and use them to claim rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or publish it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully signs up through your referral, which can be redeemed for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you have redeemed your points.
• For a referral to be deemed successful, your referred friend must download and start using the app. If they download the app but do not use it, you will not earn your referral point until they begin to engage with it.

At times, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support various payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully made a payment but do not see the corresponding plan in your account right away, please wait for about 5 minutes, then log out and log back in.
• If you continue to encounter issues after following the above steps, please take a screenshot of your payment confirmation and reach out to us for additional help.

此情况通常是由于系统代理地址设置不当或是第三方软件的屏蔽和阻止所致。解决方案为手动添加Astrill VPN for China的科学上网代理地址。

请按照以下步骤进行操作：

• 在 Windows 系统中搜索并打开“Internet 选项”。
• 转到“连接”标签页。
• 点击底部右侧的“局域网设置”按钮。
• 在局域网（LAN）设置页面中勾选“使用自动配置脚本”选项√，并在下方地址框填入：http://127.0.0.1:7525/proxy。
• 点击右下角的“确定”按钮，然后再次点击“确定”以关闭 Internet 属性。
• 最后，请完全关闭浏览器，然后重新打开浏览器以享受科学上网的服务。

如下图所示：

When you install the Astrill VPN for China app on Windows, you might receive warnings from your antivirus or firewall software, as VPN applications can be viewed as potential risks. If you see these warnings, select options like "allow," "agree," or "trust" to proceed with the installation. This is crucial for the VPN to work properly since it requires changes to proxy settings. Denying these permissions might affect the correct functioning of Astrill VPN for China.

Utilizing Astrill VPN for China on your Windows computer ensures that all your activities remain secure. When you connect to one of our Astrill VPN for China server locations, your device's IP address will be replaced with a new one, protecting your data on vulnerable Wi-Fi networks and allowing access to blocked websites and services.

Although free Astrill VPN for China and proxy services are available, free Astrill VPN for China is generally not recommended because they often lack the privacy and security measures found in paid Astrill VPN for China Free Astrill VPN for China frequently underperform, might endanger your data by selling it, and usually do not provide sufficient protection against potential cyber attacks.

Getting started is easy! Just sign up for Astrill VPN for China, install the app on your device, and hit the "On" button that appears on your screen.

Although Windows 10 and 11 include a VPN client, it does not offer a comprehensive VPN service. To fully enjoy the benefits, you'll need to link to a third-party VPN such as Astrill VPN for China. The setup process can be somewhat complicated, so many prefer to use the Astrill VPN for China app for convenience.

A VPN establishes a virtual network by connecting several computers online. Initially aimed at enhancing speed and security, it primarily functions today for privacy, encryption, and accessing restricted content.